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Frequently Asked Questions
How do I search for a rental property?
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Open the app and use the Search screen. Select your City and Locality from the dropdowns, then tap Search. Use the filter panel to narrow results by property type (Residential / Commercial / Coworking), budget, area, and amenities.
How do I list my property on RentoSmart?
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Tap List Your Space from the home screen or navigation menu. You must be signed in first. Fill in the 5-step listing wizard: basic details → workspace info (if coworking) → building details → pricing → review and submit. Your listing will go live after our team approves it (usually within 24 hours).
How do I create an account?
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Tap Login / Sign Up in the app. Switch to the Sign Up tab and enter your name, email, and a password. You can also sign up instantly with Google or Facebook. A verification email may be sent to confirm your address.
I forgot my password. How do I reset it?
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On the Login screen tap Forgot Password?. Enter the email address you registered with and tap Send Reset Link. Check your inbox (and spam folder) for a password-reset email from RentoSmart. Follow the link to set a new password.
How do I contact a property owner?
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Open a property's detail page and scroll down to the Contact Owner section. Fill in your name, email, phone, and a short message, then tap Send Enquiry. Alternatively tap the WhatsApp button to connect directly via WhatsApp.
Why is my listing still showing as "Pending"?
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All new listings are reviewed by our team before going live. This normally takes 24–48 business hours. You will receive a notification once your listing is approved or if any changes are required. You can check the status under My Properties.
How do I edit or delete my listing?
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Go to My Properties from the menu. Find the listing you want to update. Tap Edit to modify details, or tap Delete (confirmed with a dialog) to remove the listing permanently.
Is RentoSmart available outside India?
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Currently RentoSmart focuses exclusively on the Indian rental market. Properties, pricing (₹ INR), and city data are India-specific. We plan to expand to more regions in the future.
How do I delete my account and data?
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To request account deletion and removal of your personal data, email us at
support@rentosmart.com with the subject line
"Account Deletion Request" and the email address linked to your account. We will process your request within 7 business days in accordance with our
Privacy Policy.
How to Get Help
- Check the FAQ section above — most common questions are answered there.
- If you have a technical issue, note your device model, OS version, and app version (found in the app settings).
- Email support@rentosmart.com or message us on WhatsApp with a clear description of the problem.
- If the issue involves a listing (wrong info, fraud, or inappropriate content), include the property name and city in your report.
- Our team will follow up within 24–48 business hours (Mon – Sat, 10 AM – 6 PM IST).
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